Services

From first-level support to custom software — the full range of a complete IT services provider, all from a single source.

Our specialty

Automation: turning hours into seconds

The biggest time sink in the office is repetitive busywork — checking and coding invoices, typing up receipts, sorting travel expenses, compiling reports. That is exactly what we automate end to end: what used to take hours or even days happens in seconds with us — reliably, traceably and without your data ever leaving the building. For many of our clients, this is the most valuable service we offer.

E-invoicing — inbound and outbound

Incoming invoices (ZUGFeRD/XRechnung, PDF or paper scan) are automatically recognized, read out and coded — supplier, amount, tax, general ledger account, cost center. Outgoing invoices we generate and send in the legally mandated e-invoice format — including an approval workflow, duplicate checking and handover to accounting.

Far more than invoices

The same principle carries through the entire working day at the office: travel expenses that fill themselves in from photos of receipts and check themselves against tax rules; recurring reports and analyses that are produced at the push of a button — or entirely on their own — instead of through tedious manual work.

Regex, local AI and OCR

No black-box cloud service: we combine robust rule sets (regex), OCR for paper and scans, and an AI that runs locally on our own premises. Your documents and figures thus stay where they belong — with you, not with some third-party provider.

What makes this possible is genuine process know-how from Sales and Finance and deep experience with DATEV, SAP and Oracle. We understand the document, the account and the process behind it — not just the technology. The result: fewer errors, audit-proof workflows (GoBD) and staff who can once again spend their time on what really matters.

Specifically on the legal obligation — which deadline affects whom and when, and why a PDF is not an e-invoice: Everything about the e-invoicing obligation.

  1. 01

    IT Support and System Administration

    • Helpdesk for first-level requests via remote access and email.
    • Structured escalation to second- and third-level support for complex incidents.
    • Proactive monitoring of the entire IT infrastructure for early anomaly detection.
    • Central patch management for the timely rollout of critical security updates.
    • Identity and access management for user accounts and permissions in Active Directory and Azure AD.
    • IT asset management with continuous inventory of the hardware and software landscape.
    • License management to ensure compliance and avoid license violations.
    • Lifecycle management for telecommunications and mobile contracts, including cost review and tariff optimization.
  2. 02

    IT Security and Data Protection

    • Configuration and operation of next-generation firewalls (NGFW) for perimeter protection.
    • Endpoint protection with virus and malware defense on all devices.
    • Backup and disaster recovery concepts with defined targets for RTO (Recovery Time Objective) and RPO (Recovery Point Objective).
    • Regular security audits and penetration tests to assess information security.
    • Incident response under Art. 33 GDPR, including handling and reporting of data breaches.
    • Security awareness training for staff on IT security and data protection.
  3. 03

    Compliance and Governance

    • Implementation of the General Data Protection Regulation (GDPR) across all data processing activities.
    • Support in adopting the NIS2 Directive to strengthen cyber resilience.
    • Establishment of an information security management system (ISMS) in line with ISO 27001.
    • Advice on SOX compliance (Sarbanes-Oxley Act).
    • GoBD-compliant IT documentation and expert support during official IT audits.
  4. 04

    Network Architecture and Cloud Integration

    • Planning, deployment and maintenance of complex LAN, WAN and VPN infrastructures.
    • Network segmentation and VLAN architectures for greater security and optimized traffic.
    • Securing cloud resources, including end-to-end encryption.
    • Technical management of cloud migrations for a seamless transition from on-premises to the cloud.
    • Operation of modern VoIP phone systems with SIP trunks and on-site PBX systems.
  5. 05

    IT Strategy, Consulting and Service Management

    • IT contingency plans as part of business continuity planning (BCP).
    • C-level advisory on cloud architectures and digital transformation strategies.
    • Evaluation of new technologies through proof-of-concept assessments (PoC).
    • TCO and ROI analyses for sustainable cost optimization in IT operations.
    • 24/7 emergency hotline for critical incidents (P1) with a guaranteed response time under 4 hours.
    • Secure remote support via RDP and encrypted VPN connections.
  6. 06

    Procurement and Asset Lifecycle Management

    • Procurement management for IT hardware, including digital approval workflows (DocuSign).
    • Logging of all approvals and procurement transactions in accordance with HGB, GoBD and GDPR.
    • Audit-proof documentation and inventory reports for internal and external audits.
    • Management of IT fixed assets with gapless recording of all movements in the DMS.
  7. 07

    Custom Software Engineering and DMS Solutions

    • Agile development of bespoke custom software with clean version control.
    • Development and integration of API interfaces for end-to-end automation.
    • High code quality in line with modern programming and security standards, including common license models (Apache, GPL, MIT).
    • Introduction and system integration of document management systems (DMS).
    • GDPR-compliant workflows and granular access management within the DMS.

What we have already delivered for others is shown in our references — and if you need one of these services, talk to us.